Bank and credit card reconciliation can be one of the most time consuming (and frustrating) parts of association bookkeeping, it is also one of the most important. QuickBooks has recently released a major update to the way that they handle reconciliations that is designed to make the process much more intuitive.
Here is a 5 minute video from the Intuit team that can help get you oriented.
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Additional Resource: Reconcile an account in QuickBooks Online