Related: Lean how to cancel an event registration

Cancelled Event Registrations

When an admin user cancels an event registration, the record will remain in the data for historical purposes.

Attendee List

Cancelled registrations can be found on an event's attendee list.  To the right of the filter, click "Show Cancelled Registrations." 

CSV Download

Cancelled registrations will be shown as greyed out entries within the attendee list.  For even more detail, admin users may download the list as a CSV.

Accounting Transactions

There are three ways to find accounting transactions (invoices and sales receipts) linked to cancelled event registrations.

Individual Attendee Record

Attendee List View (After Showing Cancelled Registrations)

CSV Export

Audit Log

To find out who may have cancelled a particular event registration, you can check the audit log directly from the cancelled record.

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