Cancelled Event Registrations
When an admin user cancels an event registration, the record will remain in the data for historical purposes.
Attendee List
Cancelled registrations can be found on an event's attendee list. To view only cancelled registrations:
Click Filter
In the Registration Status field > select Cancelled
Or select --All Statuses-- to view both active and cancelled registrations in the list.
CSV Download
Canceled registrations will be shown as greyed-out entries within the attendee list. For even more detail, admin users may download the list as a CSV.
Accounting Transactions
There are three ways to find accounting transactions (invoices and sales receipts) linked to canceled event registrations.
Individual Attendee Record
Click Edit in the action column for the attendee. Then the View Transaction button in the pop-up modal.
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Attendee List View (After Showing Cancelled Registrations)
Filter the attendee list to a Registration Status of Cancelled, then check the Payment Status column.
CSV Export
Audit Log
To find out who may have cancelled a particular event registration, you can check the audit log directly from the cancelled record.