Live chat software can help associations and chambers connect with their members in real-time for a variety of purposes such as:

  • Support Members

  • Turn Website Visitors into Members/Increase Sales

  • Source of Info via the software's analytics

While there are multiple options when it comes to which platform to use, the majority of Novi customers are currently using Live Chat. If you'd like to compare other options, Capterra has a handy chart to help you get started.

Key Highlights included:

  • Pros and cons of using a live chat software

  • An admin overview of Live Chat 

  • Best Practices for Admins using the software

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