While the audit log shows all activity on your site, the Incoming QuickBooks Sync page will display a more narrow list of near real-time updates that synced over to Novi AMS from QuickBooks Online in the past 24 hours.
Please note that changes may take a minute or so to appear in the list.
View Incoming QuickBooks Sync Page
Navigate to the backend of Novi
Click Accounting in the left-side menu
Select QuickBooks Sync
Incoming QuickBooks Sync Page Functionality
The most recent sync from QuickBooks Online will be listed at the top by default. The list can be sorted by any of the columns by clicking on the column header.
Filter
Status
Synced
Not Synced (Pending & Errors) - hover over errors for more info
Type
Account
Class
Credit Memo
Customer
Department
Invoice
Item
Payment
Payment Method
Refund
Sales Receipt
Sales Term
Settings
Search
Type
QuickBooks ID
Description
Display Columns
Date/Time
Type
Change Type
QuickBooks ID
Description
Status
Sync Message
Actions
Print & Export
Use the printer icon to print or save the list as a PDF file
Use the Excel icon to export the list as a CSV file
Sync Manually
Updates made in QuickBooks can take a few minutes to display in this list. While a manual sync is not normally necessary, there are, however, a few scenarios in which you may want to run a sync:
QuickBooks settings changes
Tax Rate changes
QuickBooks has been disconnected
These changes will also be synced every 6 hours even if no manual sync is run.
Note: Changes from a manual sync will not appear in the sync queue on this page.
To initiate a Manual sync, click the Sync Manually link in the upper right corner:
