Ecommerce Cart Abandonment Email

Give members an extra nudge to complete their purchases with automated cart abandonment emails!

​

Edit Cart Abandonment Emails

To get started, navigate to:

• Association Settings > Ecommerce tab > Cart Abandonment section

The Details:

• When enabled here, the card abandonment email will send to logged-in users who've made changes to the products in their cart, but haven't checked out in the selected timeframe.
  
  ​

• Adding, changing, removing, or changing quantities of products all count as changes to the cart, and will reset the timeline for the email to send.
  
  ​

• By default, all sites are set to send the email after 10 hours, unless changed to one of the other options (1 hour, 6 hours, or 24 hours).
  
  ​

• Once the timeframe has come around, the email will send within a few minutes. Emails will never send to those with "Do Not Send Marketing Emails" enabled.

• The following merge fields can be applied to the email:

  • [[Name]]

  • [[FirstName]]

  • [[LastName]]

  • [[Email]]

  • [[NameAbbreviated]]

  • [[AssociationName]]

  • [[LinkToContactUs]]

  • [[LinkToCompass]]

  • [[EcommerceCheckoutUrl]]