Troubleshooting: Member Can't Update Company Profile

In order for a member to be able to update their company's profile, that person must first have management access.

3 Ways to Grant Management Access

1. Make the person the primary contact for the company.
2. Make the person the billing contact for the company.
3. Grant management access to a staff person for the company.

Grant Access on the Company's Staff Tab:

Items of Note:

• A person only needs one of the three options in order to have access.
• There is no limit to how many people can have management access.

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More Info

• Attach one person as the Primary or Billing Contact for multiple Sub-Companies
• Learn what individuals will see in their Member Compass and what information they will be able to edit, based on their level of access.