Disconnect & Re-connect Novi AMS from QuickBooks Online

Sometimes it's necessary to refresh your connection with QuickBooks Online... it's much less daunting than it sounds.

Written by Pete Zimek
Updated over a week ago

To Disconnect:

Within Novi, click on the big gear settings in the upper right of the screen.
Click on "Association Settings."
On the QuickBooks tab, click on "Disconnect from QuickBooks."

To Re-connect:

1. Novi will display a warning message over all admin pages asking you to re-connect to QuickBooks online. Simply click the "Connect to QuickBooks" button on that message.

2. Authorize Novi to access your QuickBooks data. If you have access to multiple QuickBooks Online accounts, it is INCREDIBLY IMPORTANT that you choose the correct account to sync. Choosing the wrong account could cause significant damage to the financial data.

3. You may get receive this message below, but click 'connect anyway.'