Options for Attendee List Views
There are three ways to view an event's attendee list on the backend, depending on what information is needed. By default, events display the Registration Detail view, which is covered in the Navigating The Event Attendee List article. Other options include to view Unique Attendees or Companies.
These options are available in sub-tabs at the top of the Attendees tab.
Default View: Registration Detail
This is the default view where each registration, with a name or blank, is listed on a separate line. This means if the same person registered for multiple tickets they will be listed multiple times. This list is sorted by the date of the registration.
Unique Attendees View
This view will list each attendee once, even if they registered for multiple tickets. A Ticket Types column lists each type of ticket a unique attendee is registered for. This list is sorted alphabetically by first name.
An attendee with more than one registration will still be considered unique and only counted once if the event tickets had the attendee form turned on and either of the following is true:
All registrations for the person are connected to their member record
The registrations are for a guest with the exact same Attendee Name and Company
Items of Note:
All registrations that do not have an attendee name (i.e. blank) will each be counted as separate attendees (if the ticket had the attendee form turned on).
If Company is asked for on one ticket but not another, it will appear to the system that these are different attendees. (Ex: Janet - No Company, Janet - ABC Company)
If the Attendee Name field is not required, a checkbox for "I'm not sure who is coming yet" will show up as an option on the frontend and backend. If this is checked during registration, a value of "TBD" will be entered in the First Name field, and each TBD will be counted as a unique attendee.
If the attendee was entered as part of a multi-seat ticket, their Revenue columns will be an estimate based on price per seat. (Example: A $900 ticket with 4 seats will show $225 in the revenue column for each attendee).
Bonus! An additional feature of this view is admins can click on the attendee's name to see a filtered list that shows only the tickets purchased by this attendee.
Companies View
To see a list of which companies have staff member(s) registered for an event, this view will show each company once, regardless of how many staff are signed up. This list will sort alphabetically by company name.
The Attendee Names and Ticket Types purchased for each company will be included on their row (comma separated).
You can also see the total # of Attendees for each company and if they have an open balance.
To view a detailed list for a specific company, either click the company's name or the View Details link in the Action column. This will open the Registration Details View filtered to registrations for this company.
Note that this does not necessarily go off of the companies in the database. If there is a member - ABC Company - and a guest registers and enters their company as ABC Co., there are two separate companies in this list.
Additionally, the Attendee - Open Balance field is not the amount the company owes for the event. It is the total open balance of the attendee records signed up under this company.
Options for All List Views
Each attendee list view has options for additional columns to include and to increase the number of visible rows per page. Select these options by clicking the gear wheel at the top of the list view.
Note: These display options will be sticky for an association admin's view (not anyone else's) and in a specific browser and device (not across browsers or other devices used). If needed, columns can be reset to the default Novi list view.
