When QuickBooks Payments is first setup, two new payment methods should be created inside of your account.  To function properly, Novi AMS expects that they exist.

  • QuickBooks Payments-Bank
  • QuickBooks Payments-Credit Card

We have found an instance when those payment methods are not present. In this case, if a user attempts to charge a credit card and those payment methods are missing, the system will display an "object error."  Please note, the credit card charge will go through.

  • You can learn how to add sales receipts without charging a card here.
  • You can view, add and edit payment methods here.

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