When QuickBooks Payments is first setup, two new payment methods should be created inside of your account. To function properly, Novi AMS expects that they exist.
- QuickBooks Payments-Bank
- QuickBooks Payments-Credit Card
We have found an instance when those payment methods are not present. In this case, if a user attempts to charge a credit card and those payment methods are missing, the system will display an "object error." Please note, the credit card charge will go through.
- You can learn how to add sales receipts without charging a card here.
- You can view, add and edit payment methods here.