Partial Payments give members flexibility to pay invoices in smaller amounts through their Member Compass. Instead of paying a full invoice balance all at once, members can enter an amount to pay, view their remaining balance, and even use different payment methods across payments.
To enable partial payments:
Go to Association Settings → Payment Processing → Payment Limits.
Check the box for Allow Partial Payments on Open Invoices in Member Compass.
How Members Make a Partial Payment
Members must first have a transaction for which they were invoiced.
From their Member Compass → Pay Balance tab, members select Specific Invoices.
Open the invoice to pay.
Enter the desired amount in the Amount to Pay field.
Submit payment.
The system will display a Remaining Balance Due until the invoice is fully paid.
📌 Note: Partial payments are only available when paying Specific Invoices. They are not available during a standard checkout. To use this option, the member must first choose to be invoiced.
Partial payments can be helpful both for individuals who prefer to pay in installments and for companies that need to divide a balance among multiple parties.
For example, if a company owes $800 in dues and wants to split the cost across 8 departments, each department can log in and pay $100. The invoice will stay open until the full $800 has been paid.
Important Notes:
Different payment methods (credit card, ACH, etc.) can be used for separate partial payments on the same invoice.
If your association applies credit card convenience fees, these are calculated on the partial payment amount.
The system updates the Remaining Balance Due automatically after each payment.