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Deep Dive: Acceptable Characters for Member Names
Deep Dive: Acceptable Characters for Member Names

Learn what characters can be used in the name fields for member records and other items that sync with QuickBooks.

Pete Zimek, CAE avatar
Written by Pete Zimek, CAE
Updated over a week ago

Whenever possible, Novi follows QuickBooks' lead when setting allowable characters and character count limits on fields. We do this to reduce the chance of sync errors and to ensure the smoothest user experience possible between the two platforms.

Not Supported

These characters are specifically not supported:

  • Colon (:)

  • The 'Tab' character (Generally speaking, many text editors will simply insert 2 or 4 spaces when the 'Tab' key is pressed. This is different than the actual 'Tab' character)

  • Newline (This is when there is a new line within the text entered for the field)


The characters that QuickBooks generally supports follow an ISO specification called "ISO-8859-1". A list of these characters can be found at the link below but a short description is basically any well-known character that is not an emoji.

View which languages are fully covered and, for ones that aren't fully covered, which characters can be substituted:

More information:

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