Your domain name (such as www.yourorganization.com) connects your members and visitors to your website. As part of launching your new Novi AMS website, a few DNS (Domain Name System) records will need to be updated before and on launch day.
We’ll provide the records and instructions you’ll need throughout the process to help ensure a smooth transition to your new website.
Before Launch Day
To help launch day go as smoothly as possible, we ask that you add verification DNS records ahead of time. These records allow us to prepare the Novi side of your website before launch day and help ensure a smooth transition with no downtime for your live website.
TXT Records (For Domain Name Verification)
Before launch, you’ll need to add TXT records to your DNS so we can verify that you own the domain you’ll be using for your Novi website.
The records you’ll need depend on whether your Novi website will use www.yourdomain.org or another subdomain, such as members.yourdomain.org.
For the records and setup instructions specific to your domain, see Verifying Domain Name Access.
On Launch Day
A few days before your scheduled launch date, our team will confirm that you’re ready to launch and request your final approval.
On launch day, our team will begin preparing your new website. Your staging site will be temporarily unavailable while our developers complete the migration.
Once the migration is complete, we’ll email you with the final DNS records and let you know when it’s time to make the changes that will direct your domain to your new Novi website.
The DNS changes made on launch day will typically involve modifying records that already exist for your domain rather than adding new records like you did during the pre-launch verification process.
Launch Day Setup (A Records)
[Host]:
"@"
[Address]
"20.119.0.45"
📌 Important: Your DNS should have only one A record using the root host symbol “@”. If multiple A records use “@” and point to different IP addresses, visitors may not be consistently directed to your Novi website. Be sure to remove or update any conflicting A records as part of your launch-day DNS changes.
CNAME Records
Your launch-day DNS changes will also include CNAME records for email verification and your website’s subdomain (such as www or a custom subdomain).
These records are unique to your organization, so we’ll provide the specific values you’ll need when we send your final DNS instructions via email on launch day.
Security Certificate (SSL)
To help keep your website and member data secure, Novi AMS requires your website to use an SSL certificate.
After your final DNS records are configured, our team will provide and configure the SSL certificate for your Novi website. We’ll also handle ongoing certificate renewals to help ensure your website remains secure.
SSL certificates are included with your Novi AMS subscription at no additional charge.
Once the final DNS changes and SSL certificate setup are complete, your new Novi website launch is complete! 🎉
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