If you need to disable invoicing for certain products, whether it be for donations or paid products, follow the steps below to get this set-up. This setting only applies to frontend purchases - admins can still invoice members from the backend.

To disable invoicing on a certain product:

  1. Click on the Products tab in the Ecommerce section.
  2. Next, click on the Product you would like to edit. This will open a new page with the product details.
  3. Click on the Details tab of the product.
  4. Scroll down to the Settings section.
  5. Check the Disable Invoicing box.
  6. Click the Save button.


Once this box is checked, if a user tries to checkout using an invoice, they will see this message: 

Items of Note

  • If there are multiple products in their cart - some that allow invoicing and some that do not - they will see the same message. Please note that the message will specify the products that have the limitation and will give users a call to action to purchase separately if they want to be invoiced for the other items.
  • As an admin, you can invoice the user on the backend if needed.

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