Novi AMS

Jenn Norman, CAE

Melisa Smith

Pete Zimek, CAE

Drive non-dues revenue with Novi AMS' Ecommerce.

Ecommerce

Creating Ecommerce Product Categories to keep your products organized.

Create a Product Category

Learn how to add products to your Ecommerce store.

Create a New Product in Novi or Import Existing Products from QuickBooks Online

Learn more about the available set-up options for your Ecommerce products, including required and optional settings.

Ecommerce Product Set-Up Details

Learn more about the available options to set shipping rates and ways to include shipping on your ecommerce products

Ecommerce Product Fulfillment & Shipping Settings

Learn how to collect information on your ecommerce product purchases.

Adding Custom Fields to Ecommerce Products

View the purchase details of a specific product all in one place: Purchaser, Order Type & Status, Quantity, Price Paid & Discount, and more!

Novi Product Purchases

Learn what happens when a product is purchased online from your website store and what admins should do to fulfill the order.

Processing Ecommerce Orders

How to view and manage subscription orders in Ecommerce.

Ecommerce Subscriptions

Learn how to change the frontend display order of products in your store so they are presented in a clean, logical way.

Product Display Order

Learn how to customize the text shown in your checkout cart, including the title and product shipping information.

Edit Ecommerce Product Checkout Cart

Learn how to add products to event registrations and new member signup.

Product Add-ons

Learn more about how subscription renewals work

Subscription Renewals

Trying to purchase a product or sponsorship for one of your members? This can be done in the Ecommerce component of Novi (on the backend).

Enter a Product Order for a Member from the Admin

Require members to pay for products with a credit card at the time of purchase.

How To Disable Invoicing on Product Orders

Steps to cancel an Ecommerce order in Novi and update the transaction in QuickBooks Online (if applicable).

How to Cancel & Refund a Product Order

Advanced: Generate Product Invoices From A Group

Troubleshooting: Product Missing Active QuickBooks Item Or Account

Learn how to view purchaser information on your orders.

Purchaser Information

Products

How to create new promo codes, as well as manage and edit existing promo codes.

Adding and Setting Up Promo Codes

How to limit who can use promo codes, when they can use promo codes, and how many times a promo code can be used.

Adding Limitations to Promo Codes

Discover how promo codes impact accounting transactions and reporting, and learn the best methods for tracking their usage.

Promo Code Accounting & Tracking

Promo Codes

Association Management Software

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.