Novi AMS

Jenn Norman, CAE

Melisa Smith

Pete Zimek, CAE

Drive non-dues revenue with Novi AMS' Ecommerce.

Ecommerce

Learn how to add products to your Ecommerce store.

Create a New Product in Novi or Import Existing Products from QuickBooks Online

Learn more about the available set-up options for your Ecommerce products, including required and optional settings.

Ecommerce Product Set-Up Details

Learn more about the available options to set shipping rates and ways to include shipping on your ecommerce products

Ecommerce Product Fulfillment & Shipping Settings

Learn how to collect information on your ecommerce product purchases.

Adding Custom Fields to Ecommerce Products

View the purchase details of a specific product all in one place: Purchaser, Order Type & Status, Quantity, Price Paid & Discount, and more!

Novi Product Purchases

Learn what happens when a product is purchased online from your website store and what admins should do to fulfill the order.

Processing Ecommerce Orders

How to view and manage subscription orders in Ecommerce.

Ecommerce Subscriptions

Learn how to change the frontend display order of products in your store so they are presented in a clean, logical way.

Product Display Order

Learn how to customize the text shown in your checkout cart, including the title and product shipping information.

Edit Ecommerce Product Checkout Cart

Learn how to add products to event registrations and new member signup.

Product Add-ons

Learn more about how subscription renewals work

Subscription Renewals

Trying to purchase a product or sponsorship for one of your members? This can be done in the Ecommerce component of Novi (on the backend).

Enter a Product Order for a Member from the Admin

Require members to pay for products with a credit card at the time of purchase.

How To Disable Invoicing on Product Orders

Steps to cancel an Ecommerce order in Novi and update the transaction in QuickBooks Online (if applicable).

How to Cancel & Refund a Product Order

Advanced: Generate Product Invoices From A Group

Troubleshooting: Product Missing Active QuickBooks Item Or Account

Learn how to view purchaser information on your orders.

Purchaser Information

Products

How to create new promo codes, as well as manage and edit existing promo codes.

Adding and Setting Up Promo Codes

How to limit who can use promo codes, when they can use promo codes, and how many times a promo code can be used.

Adding Limitations to Promo Codes

Discover how promo codes impact accounting transactions and reporting, and learn the best methods for tracking their usage.

Promo Code Accounting & Tracking

Promo Codes

Association Management Software

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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