Product Add-ons are Ecommerce products that are added to event registrations or new member signups. Our association partners use them to sell everything from sponsorships to t-shirts and to collect contributions for their charitable foundations and political action committees.

Setting up a Product Add-on

1. Create the product

2. Add the product to an event or member type:

 Event Registrations

  • Navigate to the event to which you'd like to add the product.
  • Click on the "Product Add-ons" tab.
  • Find the product in the drop-down and click the "Add" button.
  • Note that these product add-ons will apply to the entire event (all ticket types), and they're only available on the frontend as add-ons.
  • On the frontend, they will be displayed below the Ticket options.
  • After the event registration is submitted, only one confirmation email will be sent, including the event ticket(s) and product(s) purchased.

Membership Signup

  • Find the Member Type for which you want to add the product. 
  • Click on the "Product Add-ons" tab. 
  • Find the product in the drop-down and click the "Add" button.
  • Determine if you'd like to charge for the add-on by default.

Items of Note

  • AE Tip™: Product Add-ons are not intended to replace your Ecommerce store. They are meant to be up-sells that are added at the last minute by your member, like candy at the register in the grocery store.

    Members wishing to purchase the product only (an event sponsorship perhaps) should be directed to the product's page in your Ecommerce store. To encourage this sort of sale, you might want to think about adding a secondary call to action that directs your website visitor to the particular product or product category.
  • Products that utilize custom fields cannot be configured as product add-ons for events or membership. Similarly, products currently being used as product add-ons cannot be configured to include custom fields.
  • Product Add-On purchases will generate an order in your Ecommerce Orders list and be visible under the Purchases tab of a specific product in the Ecommerce section. Additionally, if there is an email address entered into the "New Order Notification Email Address" field in Association Settings > Ecommerce, an email will be sent to that address with a notification about the placed order. Learn more about viewing product purchases.
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