One of the most helpful benefits of working with QuickBooks Payments is that in most cases, QuickBooks will automatically create the deposit record when a batch of credit cards is deposited. This automation will save you time and reduce the chance of errors.

Pending Transactions That QuickBooks Will "Deposit"

If you're curious, you can see credit card transactions that are pending deposit using QuickBooks' deposit screen.  Underneath the list of payments you're used to seeing, you will notice a "QuickBooks Payments" label. Clicking on the arrow will open up a hidden section showing the pending items. In my experience, I have never had to interact with this list, and I would highly suggest that you leave it alone.

Pending Transactions that QuickBooks Will Not "Deposit"

In some cases, QuickBooks is not able to create the deposit record automatically for you. In these situations, QuickBooks will alert you to the issue when you first log in. The reasons for this can be complicated, but the good news is that the solution is easy to implement.

To take action, you'll create a deposit just as if you were creating a check deposit. You will see the undeposited credit card transactions (sales receipts and payments) listed among your undeposited checks.

On this screen, you will want to manually create the credit card batch. Take time to ensure that this deposit matches what you're seeing in the QuickBooks Payment admin section.

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