Novi AMS

Learn the difference between our integrated payment processing options, including the credit card processing fees charged.

Choosing a Payment Processor: Novi Pay, QuickBooks Payments, or Stripe

What you need to know about PCI Compliance & Novi AMS

PCI Compliance

Learn more about Novi's approach to passing credit card fees along to members and customers.

Ask Members to Cover Credit Card Fees

Samantha Prosser

Melanie Dupont

Pete Zimek, CAE

Payment Processor

Learn what Novi Pay® is, why most Novi customers use it, and how to get started.

Novi Pay: Overview

Apply for Novi's own payment processing service directly within Novi AMS

How to Get Started with Novi Pay

Manage business information, accounts, and refund settings in the Novi Pay® Settings & Documents tab

Novi Pay: Settings & Documents

Frequently asked questions about Novi Pay®

Novi Pay: FAQs

View Novi Pay® payments directly in Novi, from the initial credit card purchase to your bank account.

Novi Pay: Life Cycle of a Payment

Learn how the Novi Pay® system works behind the scenes, how payouts and refunds are handled, and what you'll see in QuickBooks.

Novi Pay: How Payouts and Refunds Work

How Novi Pay® delivers what third-party processors can’t.

Why Do Novi AMS Customers Choose Novi Pay Over Stripe Standard or QuickBooks Payments?

Received a deposit reconciliation failed notice? Follow these steps to manually record the payout in QuickBooks Online and reconcile it in Novi.

How to Manually Resolve a Failed Novi Pay Deposit in QuickBooks Online

Learn about the Novi Pay® Charges tab and how to use it.

Novi Pay: Charges

View and manage your Novi Pay® balance and payouts.

Novi Pay: Balances

Use Novi Pay links instead of QuickBooks’ “View and Pay” button. Follow these steps to remove it from PDF invoices and avoid confusion.

How to Remove the QuickBooks “View and Pay” Button from Invoices

These features were used with an old version of Novi Pay®.

Novi Pay: Sunsetting Features

When Novi Pay sends a payout to a bank account, that transaction needs to be matched to the corresponding deposit in QuickBooks Online. This article explains how the matching process…

How to Match Novi Pay Deposits in QuickBooks Online

Kate Scott

Meg Palumbo

Novi Pay

And how to access a list of credit card batch deposits

Accessing the QuickBooks Payments Portal from within QuickBooks Online

Learn when QuickBooks automatically creates deposit records for QuickBooks payments when they settle and when they do not.

Deposit Automatically Created for QuickBooks Payments

QuickBooks Payments automatically adds entries to keep your books in sync with your credit card processing and bank statements.

Batching & Depositing QuickBooks Payments

Fix a Declined Credit Card in QuickBooks Online

PMT-4000 "Request is invalid" could be caused by AVS settings.

Credit Cards can be declined by QuickBooks Payments inside of Novi and approved inside of QuickBooks - even though it's the same processor.

Learn about the benefits of ACH and how to start accepting ACH payments

Accepting ACH Payments via QuickBooks Payments in Novi

Jenn Norman, CAE

QuickBooks Payments

As an alternative to QuickBooks Payments, Stripe provides reliable, secure and simple payment processing.

Processing Payments Through Stripe

Melisa Smith

Stripe

Create a custom design with text, images, and links

Association Management Software

Find answers and get help from Intercom Support and Community Experts

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