Novi Pay is Novi's own payment processing service, powered by Fiserv. It's built directly into your Novi AMS workflows - no separate portal needed for day-to-day operations - and supported by the same Novi team you already work with.

Most Novi customers use Novi Pay. Here's a few reasons why.

Novi Pay is designed to save Novi AMS customers time and money when compared to other processors. There is no additional cost to your Novi subscription for using Novi Pay. The transaction fees are designed to be highly competitive with other payment processors.

Novi Pay offers flat-rate pricing: 2.95% + $0.25 per transaction for credit cards and 0.75% for ACH bank payments.

All fees are clearly outlined in the application. Incidental fees, not listed here, may apply.

Novi Pay automates tasks that can slow your team down:

As one Novi customer put it, the batch deposit automation alone is worth "at least 50 basis points in processing savings". Another said simply: "I would quit" if they had to go back.

Novi Pay's deep QuickBooks Online integration means your bookkeeper sees every component of every batch - sales receipts, payments, and processing fees - all accounted for automatically. Month-end closes faster, with fewer errors.

Fiserv is a Fortune 500 global leader trusted by millions of businesses and thousands of financial institutions. Novi Pay inherits that enterprise-grade security infrastructure, including Card Account Updater (CAU).

CAU, an optional add-on to your Fiserv account, automatically updates expired or replaced card details through Fiserv's partnerships with Visa, Mastercard, and Amex, reducing failed recurring payments without any staff or member intervention.

Through your partnership with Novi Pay - Fiserv, you'll have access to a free service for assistance in completing your annual PCI Compliance documentation. Unlike other payment processors, this service is provided free of charge because there is a monthly PCI Non-Compliance fee instead.

When you have a question or need help troubleshooting, you'll work directly with the same Novi Support team you've come to know and love. That means faster answers from people who know your setup. If questions need to bubble up to Fiserv, we'll help coordinate to get you the right answers.

For situations that require a deeper look such as detailed statements, historical reports, or dispute management, Novi Pay customers also have access to Fiserv portal's "CardPointe" for advanced needs, while keeping routine work inside Novi.