The Manage Admin Users section on the backend of your Novi site provides a useful overview of who has access to what, allowing you to easily track and update permissions. Here, you can:
View a list/report of all admins and page editors
Add new admins
Edit or remove privileges
This article covers:
Where is the Admin Users section?
To access this section:
On the backend of your site, click the gear icon (top right)
In the drop-down menu, under Settings, click Admin Users
Note: Limited admins cannot access this page - only full association admins
What information is displayed in the Admin Users list?
The following information will show on this page, and the list can be sorted by clicking any of the column headers:
Name - This is the person's name and is a hyperlink to their record on the backend.
User Account Email - This is the email address the person uses to log in, which may or may not be the same as their contact email address. If their user account is removed, they will no longer have any privileges until a new account is created.
Role - This shows the person's level of privileges - Association Admin, Limited Admin Access, or Page Editor. For more information on these levels, see the sections above.
Page List - This column only has values for Page Editors and lists all of the pages they're allowed to edit.
Last Login - This shows the most recent date the person logged in to the website.
Action - The options in this column are Remove and/or Edit - see below for more details.
What happens when Remove or Edit is clicked in the Action column?
For Association Admins and Limited Admins:
The Remove link will change the person's role to a "regular user" with no privileges. A pop-up will appear so you can confirm the action.
The Edit link will open a modal where you can change their role from Association Admin to Limited Admin Access (or vice versa).
For Page Editors:
The Remove link will remove this person's access to edit all static pages they previously had access to. A pop-up will appear so you can confirm the action.
Note: If they have access to multiple pages and you only want to edit their privileges on one page, you can edit the settings on that specific page (on the backend, go to Static Content > Folders & Pages > find the page and hover > then click the "Page Settings" link).
How can a new admin be created from the Admin Users page?
Once you've navigated to the Admin Users page, click the Add New Admin button (top right).
In the pop-up modal, start typing the person's name in the Member Record/Account field. Then select them from the drop-down.
Note: If you can't find someone, be sure to add their member record and user account first. Then you can give them admin privileges.
The default setting is Association Admin, but you can select Limited Association Admin if appropriate.
Limited Association Admins have restricted permissions designed to limit their control over sensitive backend settings and content while still allowing them to perform basic tasks. They cannot delete key items like blog categories, product categories, event categories, or reports, nor can they manage advanced settings such as member types, dues rules, leadership roles, or custom fields. However, they retain page editing privileges on the frontend, enabling them to contribute to content updates without access to critical administrative functions. This role ensures a balance between functionality and security for users requiring limited backend access.
Click the Save & Close button.
📌 Note: While the Novi team will create initial admin accounts for your staff during the onboarding process, any further addition of admins will need to be handled by your staff using the steps above. The Novi team is unable to facilitate requests for new admin accounts via Intercom for security reasons.