Auto-renewals are used when an association assumes that the member wishes to renew for the upcoming term.

In the case that the member has not paid their dues invoice, your association has the option to "drop" them from your membership.  In Novi, the fastest way to do this is using the "non-renew & credit" button.  

We're glad you asked! When you non-renew and credit:

1. Novi will revert the member record to its previous expiration date making that member expired. Inheriting members will become non-members. Any dependent members will show as pending.

2. Novi will issue a credit memo, offsetting the original dues invoice.  

3. QuickBooks will mark that credited invoice as "paid" for accounting purposes,  just like any other invoice that is written off would be. 

For those of you not as familiar with QuickBooks terms, take note here! Please don't mistake this as a member who has actually paid their invoice and wants to retain membership. If you need a hint, members who have paid won't show as expired. 

The grace period applies to those members who are not set to auto-renew. More specifically, the Grace Period setting will only be shown on the Member Type's Renewal tab if Auto-Renewal is disabled.

On the other hand, if the Member Type is using any of the other Auto-Renewal settings (see all options with more information here), the "grace period" would be the time between the due date of the member's dues invoice and the date an admin drops them. This means the system does not manage the grace period - it's determined by how long the invoice has an overdue status before the Non-Renew & Credit process is triggered by an admin.