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Email Event Attendees or Purchasers

Learn how to send custom emails to event registrants.

Pete Zimek, CAE avatar
Written by Pete Zimek, CAE
Updated today

When someone registers for an event, Novi automatically sends them a confirmation email. You can customize the messaging on these confirmation emails by ticket type. Learn more here: Event Ticket Setup - Confirmation Email Verbiage.

If you need to resend confirmations, you can manually resend them to registrants or purchasers from the attendee list. Learn more here: Manual Event Confirmation Email

Outside of these options, if you want to send custom emails to all registrants, attendees and purchasers can be synced directly to Mailchimp or Constant Contact:

  1. Go to the Settings tab of the event.

  2. Under Integrations, toggle on Mailchimp or Constant Contact.

  3. Optionally, check the box to automatically stop syncing 30 days post-event

  4. Optionally, check the box if you would also like to sync non-attending purchasers' emails.

The sync to Mailchimp or Constant Contact allows admins to create a unique message to send to the recipients.

Looking to encourage members to register who haven't yet?: Learn how to send emails to people who are not registered for your event.


A Note for Events with a Private Link

If an event's location is set to Virtual with a Private Virtual Link, download the Attendee list to a CSV file and include each attendee's unique URL in a mail/email merge.


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