Novi's Subscription section of Ecommerce allows users to view and manage subscription orders.
If you need to create a subscription product, please reference Create a New Product in Novi or Import existing products from QuickBooks Online.
Go to Ecommerce > Subscriptions to view the list of subscription orders. Active subscriptions are displayed by default.
Updating the Subscription End Date
The end date of a subscription can be modified if needed. In the Subscription End column, click the pencil icon to edit the date.
This column indicates whether the subscription has Auto-Renew enabled. Users can change this by clicking the icon in the column.
There are two options available in the Action column: Cancel Subscription and Audit Log.
Cancel Subscription allows users to cancel the subscription.
Audit Log allows users to view the audit log of the subscription order.
Visible Columns in the Subscriptions list:
Additional columns can be added via the gear icon (on the right side above the list). Refer to this article for the complete list of available columns: Available Columns in List Views & Exports