Novi AMS

Learn more about what it means when you see the message "There were issues saving the customer. Please correct and try again."

Editing Customer Records At The Same Time As Someone Else

Learn how to grant management access so that people are able to update their company's profile.

Convert a record from a company to a person, or person to a company.

How to resolve conflicts between member record (customer) names and employee names.

Learn how Novi AMS automatically deciphers whether a QuickBooks customer is a person or a company.

It is possible to find misspelled county names, counties from out of state(s) you serve, and other strange items in the County/Parish field.

Learn how to update the Member Types and Expiration Dates on multiple records as a batch action.

Even for "small" changes, the Novi team will never quote less than 2 hours for a database script.

Troubleshooting why you aren't finding data you're looking for in Novi.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you