Product add-ons are in Novi are Ecommerce products that are added to event registrations or new member signups. Our association partners use them to sell everything from sponsorships to t-shirts and to collect contributions for their charitable foundations and political action committees.
Setting up a Product Add-on
2. Add the product to an event or member type:
Event Registrations
Navigate to the Event.
Click on the Product Add-ons tab.
Find the product in the drop-down and click the Add button.
Note that these product add-ons will apply to the entire event (all ticket types), and they're only available on event frontends as add-ons.
On the frontend, they will be displayed below the Ticket options.
After the event registration is submitted, only one confirmation email will be sent that includes the event ticket(s) and product(s) purchased.
NOTE: If custom fields are used, the product must be using the option “Users complete form once regardless of quantity added to cart” for products to be available as event-add ons.
While this will allow users to add the product as an add-on in the event, it still will not include the custom fields. If admins need to ask additional questions via custom fields, consider setting the item up as an event ticket instead of a product add-on.
Here is a sample frontend view showing product add-ons associated with an event registration:
Membership Signup
Go to the Member Type.
Click on the Product Add-ons tab.
Find the product in the drop-down and click the Add button.
Determine if the add-on should be charged by default.
Here is a sample frontend view showing product add-ons associated with a membership signup:
This functionality does not apply to auto-renewals, only new membership joins or member-initiated renewals.
Items of Note
AE Tip™: Product add-ons are not intended to replace an Ecommerce store. They are meant to be up-sells that are added at the last minute by members, like candy at the register in the grocery store.
Members wishing to purchase the product only (an event sponsorship perhaps) should be directed to the product's page in your Ecommerce store. To encourage this sort of sale, consider adding a secondary call to action that directs users to the particular product or product category.
Product add-ons must be marked as "Active" in the Ecommerce > Products page in order to work properly as an add-on.
Product add-on purchases will generate an order in the Ecommerce Orders list and be visible under the Purchases tab of a specific product in the Ecommerce section. Additionally, if there is an email address entered into the "New Order Notification Email Address" field in Association Settings > Ecommerce, an email will be sent to that address with a notification about the placed order.