Products in Novi can be anything you sell outside of your annual dues and event tickets. Products can be physical, such as a promotional item or classroom rental, or non-physical, such as a sponsorship or legislative contribution.

There are two ways to add a product to your Ecommerce store:

  1. Import existing products from QuickBooks Online
  2. Create new products in Novi


1. For Existing Products in QuickBooks Online:

If you already have products set up in QuickBooks Online that you want to add to your Ecommerce store, go to Ecommerce > Products > Import Products from QuickBooks.


2. For New Products Being Created in Novi:

To create a new product for purchase:


Items of Note:

  • As a business practice, we recommend that products are added, or approved to be added, by your bookkeeper first.
  • You can decide if your products appear in your frontend store by using the "Show in Store" toggle.
  • Products are linked to an ACCOUNT in QuickBooks Online.
  • Products are different than event tickets or dues rules which are linked to an item/product. By adding a product in Novi, you are adding an item/product to a chart of accounts in Quickbooks. 
  • Bundled items in QuickBooks - QuickBooks allows you to bundle items that you typically sell together. Unfortunately their API (Application Programmer Interface) does not support that for our technology just yet, so while you can create and sell bundles in QuickBooks, they will not appear in your products list in Novi. Read more about this here!


  • Novi Product Details - Learn more about the available setup options for your Ecommerce products, including required and optional settings. These options are available for all products - whether they were created in Novi or imported from QuickBooks Online.
  • Novi Product Purchases - View the purchase details of a specific product all in one place: Purchaser, Order Type & Status, Quantity, Price Paid & Discount, and more!
  • Novi Product Sales Report - Learn how to view a report showing item-level sales for all Ecommerce products ordered in Novi.
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