There are 150+ articles in our knowledge base: that you can reference and if you are stuck, please continue to reach out to our team via Intercom (the little blue guy in the bottom-right). 

Post-Launch Help articles:

  1. Emailing Invoices from Novi:
  2. Creating a new company or individual record in Novi:
  3. Merging records:
  4. A member says they aren't receiving Novi emails from my site. What should I do?:
  5. Common User Account Creation Errors: 
  6. My member called and wants to know how to create his password (user account). Where should I direct them? To this page on your own site: /news/welcome-to-the-new-acronym-website
  7. Tips for getting your members to create their User Accounts:
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