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Deep Dive: Customize Your Member Fields Data and Display
Deep Dive: Customize Your Member Fields Data and Display

Show or hide member fields and determine if they are required for members or admin users.

Jenn Norman, CAE avatar
Written by Jenn Norman, CAE
Updated this week

In addition to creating custom fields for member records, Novi has a default set of fields that can be shown and/or required on company and individual records. 

Turn on or off, or edit, any of these fields according to the information your association wants to collect. In the backend, go to Fields > Member Fields. This will display the list of member fields that can be edited.

NOTE: Limited admins cannot update member fields.

Member Fields > Display Columns

Notice the building and person icons listed in the far left column under Company/Person. This column identifies if the field will be shown on a 1) company record or 2) a person's record.

The Section column explains what type of information is being collected including:

  • Contact Info

  • Marketing Info

  • Personal Contact Info

  • General Profile Info

The Field column lists the name of each field and describes the information being collected.

The remaining columns are the settings that can be edited to show in specific areas of Novi. 

Show on Backend

This means that at a minimum, the field will display on records to admins on the backend. If a field is not marked for Show on Backend, the field will also automatically not display on the frontend to prevent collecting data on the frontend that isn't accessible by admins.

Admin Create

Fields marked as Admin Create will show on the backend modal when admins create a new person or company record. If a field is marked Require on Backend, Admin Create will automatically be marked to display since the field is required of admins. Admin Create will initially replicate the Key Information requirements unless admins make manual adjustments to the Admin Create column.

Show on Frontend

Fields marked as Show on Frontend will be shown to users on their profiles in the Member Compass, but they are not required to be filled out.

Key Information

Fields marked as Key Information are designated by admins to be collected upfront during the Join process, self-renewals, and when a person creates a new account. Fields not marked as Key Information will not appear during these processes but can be edited by the user later in their Member Compass. Learn more about how to add or remove fields from your new member signup form.

Require on Frontend

Fields marked as Require on Frontend do not let frontend users bypass adding data when joining, creating accounts, saving profiles, or self-renewing. Fields that are required on the frontend typically collect important contact information and may also be tied to calculating dues.

Require on Backend

Fields marked as Required on Backend are required to be added by admins. This option should be used sparingly since admins cannot bypass adding data to the field while working on the record. Don't require any field that isn't necessary as the requirement will not allow a record to be saved without the information.

Additional Visibility Settings

Select fields have additional visibility settings that are available by clicking the Edit button in the Action column.

These settings allow admins to limit the visibility and limit the ability for users to make changes to these values.

Add Instructional Text to Billing and Shipping Address fields

Instructional text can be added to the Billing Address, Shipping Address, and Email fields for both companies and individuals. Learn more about Billing and Shipping Address fields.

Instructional text helps ensure that users provide the most accurate and relevant information. For instance, admins may add instructional text in the Email field to prompt users to enter professional email addresses instead of personal ones.

Click the Edit link on the far right under the Action column.

A modal will appear to add instructional text. Use this region to explain the purpose of the field to frontend users.


Why aren't the Name fields displayed in the Member Fields list?

  • All name fields (e.g. First Name) are required by the Novi system and therefore cannot be edited.

What happens when a person has already created their user account before I make a frontend field required?

  • The next time that person edits their profile in their Member Compass, they must add data to the field before they can save their profile. There won't be anything else in the system to prompt them to complete that information.

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