Novi AMS

Learn about the ways Novi AMS sends emails and read the FTC's Compliance Guide for Business.

CAN-SPAM ACT & Emailing from Novi AMS

If you're concerned about emails not being delivered, this may give you peace of mind.

What you should know about email deliverability rates

What to do if a member is not receiving transactional Novi emails.

A member says they aren't receiving Novi emails from my site. What should I do?

Learn how an association member can whitelist an association's domain to reduce the chance that emails are sent to spam.

Members can whitelist an association's "from" email address if they are not receiving emails

Steps to take if your staff or member(s) using Outlook are not receiving transactional emails from Novi.

Troubleshooting Novi Email Deliverability in Outlook

Review the deliverability and open/clicks of transactional emails sent from Novi.

Transactional Email Log

How to customize sender email addresses for different types of emails sent from Novi.

Customizing 'From' Addresses by Department on Transactional Emails

Melisa Smith

Pete Zimek, CAE

Jenn Norman, CAE

Transactional Emails

Create a custom design with text, images, and links

Association Management Software

Find answers and get help from Intercom Support and Community Experts

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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