Novi AMS

QuickBooks Payments missing from QuickBooks (and Novi)

Where did that invoice/sales receipt/payment come from? Check the audit log...

Learn why you might encounter an invalid reference Id error when creating transactions and how to quickly solve the underlying issue.

Learn why a payment or sales receipt may show "pending payment" and not show as funded in your payment processor.

Learn how to fix duplicate invoice numbers inside of QuickBooks and how to make sure your next transaction number is not a duplicate.

What to do if a payment is applied to the wrong invoice in QuickBooks Online

What to do if you receive this warning when connecting Novi to QuickBooks Online.

How to combat the dreaded QuickBooks Gateway Timeout.

The "TxnID Cannot Be Linked" error stems from changes made in QuickBooks Online.

This simply means that QuickBooks is not letting Novi AMS connect to your company file.

For legal, security, and compliance reasons, Novi requires members to signup for auto-pay themselves and prohibits admins from doing so.

Find answers and get help from Intercom Support and Community Experts

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