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Why Do Novi AMS Customers Choose Novi Pay Over Stripe Standard or QuickBooks Payments?

How Novi Pay delivers what third-party processors can’t.

Pete Zimek, CAE avatar
Written by Pete Zimek, CAE
Updated over 2 weeks ago

No matter which processor you use (Novi Pay, QuickBooks Payments, or Stripe Standard), Novi automatically links each charge to the correct member purchase and accounting transaction, down to the line-item level, eliminating the need for reconciliation guesswork. But Novi Pay goes much further, adding deeper accounting automation, richer processing insights, and direct support from the Novi team.

Processing Details at Your Fingertips

  • With Novi Pay, processing details live directly in Novi. There is no need to check a separate portal or manually match AMS data to processor reports.

  • If a member asks why their card is being declined, staff can see the processor’s response immediately without ever leaving Novi.

Accounting Entries Created While Charging the Card

  • With Novi Pay, admins with the Association Admin with Special Accounting Privileges role can create a sales receipt and charge the payment method in a single step.

  • Traditionally, this capability was only available for QuickBooks Payments customers, since Intuit controls the entire ecosystem. Novi Pay brings that same seamless functionality into your AMS.

Daily Batch Deposit Reconciliation

  • One of Novi Pay’s most powerful automations: when a batch settles, Novi automatically creates the corresponding deposit in QuickBooks.

  • Bookkeepers see all components of that batch, sales receipts, payments, and processing fees, itemized and properly accounted for.

  • As one Novi customer put it: “It would take at least 50 basis points in processing savings for me to walk away from this automation.” Another said simply: “I would quit."

Faster, Cleaner Month-End Accounting

  • Month-end reconciliations often stall over errors of just a few pennies, which can take hours to track down.

  • Novi Pay’s automations drastically reduce the risk of transposed entries and missed connections, helping associations close their books faster and with less frustration.

Seamless Exception Handling

  • Association Admins can view processor details, such as card decline reasons, without logging into a third-party portal.

  • Admins with Special Accounting Privileges can take high-level actions such as issuing exception refunds or submitting dispute evidence.

Flexible Options for Convenience Fees

  • Associations can choose whether to absorb credit card fees, ask members to cover them as an optional contribution, or require them outright.

  • Novi Pay gives you the flexibility to manage fees in a way that aligns with your financial strategy and member experience.

Supported by Novi

  • Perhaps most importantly, Novi Pay is supported directly by the same Novi team you already know and trust for AMS support.

  • Instead of calling a third-party processor’s helpline, your staff can bring any payment questions directly to Novi’s support team.

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