Novi AMS

Learn what Novi Pay® is, why most Novi customers use it, and how to get started.

Novi Pay: Overview

Apply for Novi's own payment processing service directly within Novi AMS

How to Get Started with Novi Pay

Manage business information, accounts, and refund settings in the Novi Pay® Settings & Documents tab

Novi Pay: Settings & Documents

Frequently asked questions about Novi Pay®

Novi Pay: FAQs

View Novi Pay® payments directly in Novi, from the initial credit card purchase to your bank account.

Novi Pay: Life Cycle of a Payment

Learn how the Novi Pay® system works behind the scenes, how payouts and refunds are handled, and what you'll see in QuickBooks.

Novi Pay: How Payouts and Refunds Work

How Novi Pay® delivers what third-party processors can’t.

Why Do Novi AMS Customers Choose Novi Pay Over Stripe Standard or QuickBooks Payments?

Received a deposit reconciliation failed notice? Follow these steps to manually record the payout in QuickBooks Online and reconcile it in Novi.

How to Manually Resolve a Failed Novi Pay Deposit in QuickBooks Online

Learn about the Novi Pay® Charges tab and how to use it.

Novi Pay: Charges

View and manage your Novi Pay® balance and payouts.

Novi Pay: Balances

Use Novi Pay links instead of QuickBooks’ “View and Pay” button. Follow these steps to remove it from PDF invoices and avoid confusion.

How to Remove the QuickBooks “View and Pay” Button from Invoices

These features were used with an old version of Novi Pay®.

Novi Pay: Sunsetting Features

When Novi Pay sends a payout to a bank account, that transaction needs to be matched to the corresponding deposit in QuickBooks Online. This article explains how the matching process…

How to Match Novi Pay Deposits in QuickBooks Online

Kate Scott

Meg Palumbo

Samantha Prosser

Novi Pay

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