How to Get Started with Novi Pay

In this article:

Novi Pay, powered by Stripe, is a credit card processing option for Novi AMS customers. It offers automated batch deposit functionality, world-class security, and cost savings for customers when compared to other payment processors.

Click here for an overview of Novi Pay

Note: Novi Pay is a new feature and we are consistently updating information. This article will be updated as new Novi Pay features are developed.

Novi Pay is accessible directly in Association Settings.

​

The application is divided into 5 steps and takes approximately 5 - 15 minutes to complete.

Step 1: Getting Started

Review the Novi Pay pricing and agree to the Novi Pay Terms & Conditions and Privacy Policy

Step 2: Business Details

This information is collected to better serve your business and comply with regulators and financial partners. Some of the business details will be prefilled from the information you have saved in Novi, including:

The person signing up for Novi Pay will also be asked to verify personal details. The account should be activated by someone authorized to sign on your organization’s behalf.

Note: Should you need to change the authorized representative in future, you'll be able to do so.

Step 3: Accounts for Payout

Enter the bank account details for where the payouts should be deposited. You will be given the option to connect your bank account using Stripe's encrypted connection or to enter bank details manually.

After connecting your account, Stripe will automatically prompt you if you’d like to create a Link account. Link is an optional service provided by Stripe. It works kind of like PayPal where you can securely store payment methods to use across the internet. Creating an account and using Link is NOT a requirement to use Novi Pay.

Step 4: Transaction Statements

This step sets up the public-facing information displayed on statements, invoices, and receipts.

Keep in mind, with our integration to QuickBooks, these details may not come into play as we will continue to create and utilize invoices and sales receipts in QuickBooks, as we do today.

Step 5: Review and Submit

When you have reviewed all pieces of the application, click the Review and Submit button. If any portions of the application are not finished, they will be listed as Incomplete. All sections must be completed before you can submit the application.

If you need to leave the application at any point during the sign up process, the input information will be saved. You can return to the application in progress by navigating to Association Settings > Payment Processing and click View Portal.

In most cases, the account approval process is nearly instantaneous. If more information is needed or there is a delay in processing, you will be contacted. The Novi team will contact you with next steps once approved.