Ecommerce

Create a New Product in Novi or Import Existing Products from QuickBooks Online

Learn how to add products to your Ecommerce store.

Written by Melisa Smith
Updated over a week ago

Adding Custom Fields to Ecommerce Products

Learn how to collect information on your ecommerce product purchases.

Written by Melisa Smith
Updated over a week ago

Novi Product Details

Learn more about the available setup options for your Ecommerce products, including required and optional settings.

Written by Melanie Dupont
Updated over a week ago

Novi Product Purchases

View the purchase details of a specific product all in one place: Purchaser, Order Type & Status, Quantity, Price Paid & Discount, and more!

Written by Melanie Dupont
Updated over a week ago

Product Display Order

Learn how to change the frontend display order of products in your store so they are presented in a clean, logical way.

Written by Melisa Smith
Updated over a week ago

Edit Ecommerce Product Checkout Cart

Learn how to customize the text shown in your checkout cart, including the title and product shipping information.

Written by Pete Zimek
Updated over a week ago

Product Add-ons

Learn how to add products to event registrations and new member signup.

Written by Pete Zimek
Updated over a week ago

Processing Ecommerce Orders

What you should do after someone purchases a product online from your website store.

Written by Jenn Norman
Updated over a week ago

Subscription Renewals

Learn more about how subscription renewals work

Written by Jenn Norman
Updated over a week ago

Enter a Product Order for a Member from the Admin

Trying to purchase a product or sponsorship for one of your members? This can be done in the Ecommerce component of Novi (on the backend).

Written by Jenn Norman
Updated over a week ago

How To Disable Invoicing on Product Orders

Require members to pay for products with a credit card.

Written by Melisa Smith
Updated over a week ago

How to Cancel & Refund a Product Order

Steps to cancel an Ecommerce order in Novi and update the transaction in QuickBooks Online (if applicable).

Written by Jenn Norman
Updated over a week ago

Advanced: Generate Product Invoices From A Group

Written by Melisa Smith
Updated over a week ago

Troubleshooting: Product Missing Active QuickBooks Item Or Account

Written by Melisa Smith
Updated over a week ago

Adding and Setting Up Promo Codes

How to create and set limitations on promo codes.

Written by Melisa Smith
Updated over a week ago

Add Limitations to Promo Codes

How to limit who can use promo codes, when they can use promo codes, and how many times a promo code can be used.

Written by Pete Zimek
Updated over a week ago

Promo Code Accounting & Tracking

Learn how promo codes affect accounting transactions and the best ways to track usage.

Written by Pete Zimek
Updated over a week ago

If an admin applies a promo code for a customer, is the promo code still valid for customer use?

How promo codes work when an admin applies on the backend.

Written by Melisa Smith
Updated over a week ago