Ecommerce

Create a New Product in Novi or Import Existing Products from QuickBooks Online

Learn how to add products to your Ecommerce store.

Written by Melisa Smith
Updated over a week ago

Ecommerce Product Set Up Details

Learn more about the available setup options for your Ecommerce products, including required and optional settings.

Written by Melanie Dupont
Updated over a week ago

Ecommerce Product Shipping Settings

Learn more about the available options to set shipping rates and ways to include shipping on your ecommerce products

Written by Jenn Norman, CAE
Updated over a week ago

Adding Custom Fields to Ecommerce Products

Learn how to collect information on your ecommerce product purchases.

Written by Melisa Smith
Updated over a week ago

Novi Product Purchases

View the purchase details of a specific product all in one place: Purchaser, Order Type & Status, Quantity, Price Paid & Discount, and more!

Written by Melanie Dupont
Updated over a week ago

Processing Ecommerce Orders

Learn what happens when a product is purchased online from your website store and what admins should do to fulfill the order.

Written by Jenn Norman, CAE
Updated over a week ago

Product Display Order

Learn how to change the frontend display order of products in your store so they are presented in a clean, logical way.

Written by Melisa Smith
Updated over a week ago

Edit Ecommerce Product Checkout Cart

Learn how to customize the text shown in your checkout cart, including the title and product shipping information.

Written by Pete Zimek, CAE
Updated over a week ago

Product Add-ons

Learn how to add products to event registrations and new member signup.

Written by Pete Zimek, CAE
Updated over a week ago

Subscription Renewals

Learn more about how subscription renewals work

Written by Jenn Norman, CAE
Updated over a week ago

Enter a Product Order for a Member from the Admin

Trying to purchase a product or sponsorship for one of your members? This can be done in the Ecommerce component of Novi (on the backend).

Written by Jenn Norman, CAE
Updated over a week ago

How To Disable Invoicing on Product Orders

Require members to pay for products with a credit card at the time of purchase.

Written by Melisa Smith
Updated over a week ago

How to Cancel & Refund a Product Order

Steps to cancel an Ecommerce order in Novi and update the transaction in QuickBooks Online (if applicable).

Written by Jenn Norman, CAE
Updated over a week ago

Advanced: Generate Product Invoices From A Group

Written by Melisa Smith
Updated over a week ago

Troubleshooting: Product Missing Active QuickBooks Item Or Account

Written by Melisa Smith
Updated over a week ago

Adding and Setting Up Promo Codes

How to create and set limitations on promo codes.

Written by Melisa Smith
Updated over a week ago

Add Limitations to Promo Codes

How to limit who can use promo codes, when they can use promo codes, and how many times a promo code can be used.

Written by Pete Zimek, CAE
Updated over a week ago

Promo Code Accounting & Tracking

Learn how promo codes affect accounting transactions and the best ways to track usage.

Written by Pete Zimek, CAE
Updated over a week ago