Live Chat - Tips and Tricks

One of our Novi customers shared some best practices for managing Live Chat on your website.

Written by Pete Zimek
Updated this week

Uploading Files to Novi AMS

Learn how to upload files to Novi from the backend (admin section).

Written by Melanie Dupont
Updated over a week ago

Add a Headshot/Photo to a Profile in Novi

Learn how to upload a picture to a Novi record (on the backend) so it will appear on the frontend as the person's "headshot" image.

Written by Melanie Dupont
Updated over a week ago

Adjust Headshots & Logos in Novi AMS

Learn how to manipulate company logos and profile images (headshots) in Novi.

Written by Melanie Dupont
Updated over a week ago

Add a New Page to Your Website

Learn how to create a new webpage in Novi.

Written by Jenn Norman
Updated over a week ago

Selecting the Appropriate Template for your CMS page

How to choose the right template option to optimize readability on your standard content pages in Novi

Written by Jenn Norman
Updated over a week ago

Formatting Website Content on the Frontend

Learn more about how to add and edit content on the frontend of your Novi website.

Written by Melisa Smith
Updated over a week ago

Updating Your Website Navigation

Learn how to add or remove items from your website's main menu navigation.

Written by Melisa Smith
Updated over a week ago

Updating Your Website's Homepage

How to add/edit items to the Top Featured, Slider, Alert & Sponsor Section of your Website

Written by Jenn Norman
Updated over a week ago

Change Homepage Background Image

Learn how to change the event or blog post images displayed at the top of your home page.

Written by Pete Zimek
Updated over a week ago

Edit the Join Modal

Learn how to edit the Join modal (Membership & Account Access).

Written by Melanie Dupont
Updated over a week ago

Add Link or Button to Text

Learn how to add links and buttons to text in content managed regions of your website.

Written by Melisa Smith
Updated over a week ago

Add Anchor Text to a Static Page

How to add anchor text to the CMS regions of your Novi website.

Written by Jenn Norman
Updated over a week ago

Add or Update a PDF

Learn how to upload and link a new or existing PDF to a CMS page on your website.

Written by Jenn Norman
Updated over a week ago

Add an Image to a Page

Learn how to add an image to a page and apply basic styling so that text wraps around it.

Written by Pete Zimek
Updated over a week ago

Best Practices for Optimizing Images for Web

Written by Melisa Smith
Updated over a week ago

Background Image Best Practices

Best practices to consider when choosing background images.

Written by Melisa Smith
Updated over a week ago

Stock Images

Find out where the Novi team goes to search for stock photography.

Written by Pete Zimek
Updated over a week ago

Posting a Blog (News) Article

How to create and write a new article on your website.

Written by Jenn Norman
Updated over a week ago

Formatting Event Details & News Articles

Learn why it's easiest and best to edit articles and events from the frontend.

Written by Melisa Smith
Updated over a week ago

Copy & Paste Content onto Your Website

Learn the pitfalls of copying & pasting content directly from MS Word or another website and how to migrate website content correctly.

Written by Melisa Smith
Updated over a week ago

Characters to Avoid When Creating File Names (and URLs)

If you're saving a PDF, an image or even a friendly file name for a Novi record, you'll need to avoid certain characters.

Written by Pete Zimek
Updated over a week ago

Can Admins Change the Font or Colors on Webpages?

Styling and editing pages on your website.

Written by Melisa Smith
Updated over a week ago

Showcase Featured Events and Articles on Your Homepage in a Carousel

Give members easier access to your most important information and updates.

Written by Melisa Smith
Updated over a week ago

Create a Featured Member Listing on the Homepage

Create a new section on your homepage for advertising and featuring members.

Written by Melisa Smith
Updated over a week ago

Member Compass Alert

Learn how to place content in front of your members visible to them when they first log in.

Written by Pete Zimek
Updated over a week ago

Emergency Alert

Learn how to quickly place a site-wide alert at the top of every page of your website.

Written by Pete Zimek
Updated over a week ago

One Time Alert

Learn more about how you can use one time alert to notify your visitors about cookie tracking

Written by Jenn Norman
Updated over a week ago

Use Callouts in Your Content to Highlight Important Information

Callouts can emphasize important information, break up a text-heavy page, and more!

Written by Melisa Smith
Updated over a week ago

Website Content That Will Inform Members and Promote Your Association!

Here are some great uses of content and best practices from other Novi customer associations.

Written by Jenn Norman
Updated over a week ago

Creating and Updating Leadership Roles

Feature people and/or companies on website pages by using Leadership Roles.

Written by Melisa Smith
Updated over a week ago

Embedding a Facebook Photo Album

Best practice and how-to's for embedding an album from Facebook into your Novi website.

Written by Melisa Smith
Updated over a week ago

How to Embed Forms in a Novi Website

Embedding forms, such as Google forms or Formstack forms, in your Novi site.

Written by Melisa Smith
Updated over a week ago

Communicate Important Information with the Site-wide Alert Bar, in the Member Compass, or by Featuring an Article/Event.

Learn how to communicate major alerts using site-wide alerts, the Member Compass, or by featuring an Event or Article.

Written by Melisa Smith
Updated over a week ago

Add an Animated GIF (short video) to Your Website

Written by Pete Zimek
Updated over a week ago

Adding Tables to a Webpage

Tables are generally frowned upon in modern web design, but there are still some valid uses for them.

Written by Pete Zimek
Updated over a week ago

Using Accordions to Organize and Streamline Website Content

Learn how to add accordions using HTML on a static webpage to make text-heavy content aesthetically pleasing.

Written by Spencer Goad
Updated over a week ago

Using A Third-Party Tool To Add Social Share Buttons To Your Website

Written by Melisa Smith
Updated over a week ago

Formatting Embedded Videos

How to format videos that you embed on your website to center them and make them responsive

Written by Melisa Smith
Updated over a week ago

Advanced: Dividing Content Into Columns

Learn how to divide content into two columns by adding a "div" code to the webpage's source code.

Written by Melisa Smith
Updated over a week ago

Advanced: Image Maps

Use image maps to make logos (or other areas) clickable on an image.

Written by Pete Zimek
Updated over a week ago

A Complete List of Acceptable Novi File Types

File types that Novi currently allows.

Written by Melisa Smith
Updated over a week ago

Using 301 Redirects to Direct Old URLs to Your Website

How to utilize 301 Redirects for your Novi AMS website.

Written by Melisa Smith
Updated over a week ago

Restoring Deleted Novi Files

How to find deleted files in your Trash folder.

Written by Melisa Smith
Updated over a week ago

Search Engine Optimization (SEO)

Learn how to customize the way a page on your website will appear within search results.

Written by Melisa Smith
Updated over a week ago

Translate Your Website Content

An updated message on Google Translate and a suggested translation option moving forward.

Written by Pete Zimek
Updated over a week ago

How reCAPTCHA Works on Novi Websites

Learn more about how Google's reCAPTCHA algorithm works for password resets on Novi websites.

Written by Melanie Dupont
Updated over a week ago

Troubleshooting: Webpage Loading Slow

Learn how to quickly check the image sizes on a web page to determine if the file size is too large.

Written by Pete Zimek
Updated over a week ago

Troubleshooting: Facebook Embeds

Learn how to solve the issue of Facebook embeds not displaying

Written by Jenn Norman
Updated over a week ago

Troubleshooting: A page already exists with that file name.

Learn how to find a member record that is using a specific friendly file name so that you can avoid conflicts.

Written by Pete Zimek
Updated over a week ago

Image appears colored or dark after inserting it into a CMS region or page.

Image overlays indicate that you are editing.

Written by Pete Zimek
Updated over a week ago

Blog (News) Article is Not Visible on Website

Can't find a blog article on the frontend of your website? This could be due to a few reasons.

Written by Pete Zimek
Updated over a week ago

Troubleshooting: Why Aren’t My Links Working?

Learn why a hyperlink on your website may not be working properly.

Written by Melanie Dupont
Updated over a week ago