Event Time Zone

How to set the time zone for an event and where it will be displayed.

Written by Melanie Dupont
Updated over a week ago

Create an Event in Novi

How to set up a new event in Novi AMS.

Written by Melanie Dupont
Updated over a week ago

Creating an Event Category

Let your members find the events the way they would naturally search for them.

Written by Jenn Norman
Updated over a week ago

Event Ticket Setup

Learn how to create and customize event tickets for attendee registrations.

Written by Pete Zimek
Updated over a week ago

Creating an Event Ticket Category

Learn how to group event tickets using Ticket Categories.

Written by Melisa Smith
Updated over a week ago

Event Ticket Display Order

How to change the display order of Event Tickets.

Written by Melanie Dupont
Updated over a week ago

Adding Custom Fields to Your Event Tickets

Learn how to collect information on such as attendee name, company, etc., on your event registration.

Written by Jenn Norman
Updated over a week ago

Event Agendas

Learn how to create or upload an agenda for an event.

Written by Pete Zimek
Updated over a week ago

Automate Event Attendee Email Reminders

How Novi can automatically remind your event attendees that they've registered for an event.

Written by Jenn Norman
Updated over a week ago

Recurring Events

Learn more about how recurring events work in Novi and when to use this type of setup.

Written by Melanie Dupont
Updated over a week ago

Deleting an Event Ticket

Learn when and how to delete an event ticket.

Written by Melanie Dupont
Updated over a week ago

Show Event Attendees to the Public

How to display a list of event attendees on the frontend of your website.

Written by Melisa Smith
Updated over a week ago

Member Event Registration from Frontend Website

Learn how members can register for events on your association's website.

Written by Jenn Norman
Updated over a week ago

Register Attendees for Events as an Admin

Learn how to register attendees for events from the backend of Novi.

Written by Melisa Smith
Updated over a week ago

Registering an Event Attendee who Paid with a Physical Check

What to do when an event attendee pays with a check.

Written by Melisa Smith
Updated over a week ago

Event Attendee Lists

Learn how to download or print an attendee list, or view specific attendee records.

Written by Jenn Norman
Updated over a week ago

Collecting Additional Information on Event Registrations

Learn about the information you can collect about your attendees.

Written by Jenn Norman
Updated over a week ago

How to Require Users to Login for Event Registrations

Learn how to set up event tickets so that everyone must login to register - members only, specific member type(s), or specific group(s).

Written by Melanie Dupont
Updated over a week ago

Transfer an Event Registration to a Different Attendee

Learn how to change the attendee on an event registration, including updates to Novi Guest registrations.

Written by Melanie Dupont
Updated over a week ago

Transferring Event Registrations Between Events

What to do when you need to move an event registration from one event to another.

Written by Melisa Smith
Updated over a week ago

Cancel an Event Registration

Learn how to cancel an event registration with a full refund, a cancellation fee, or no refund at all.

Written by Pete Zimek
Updated over a week ago

Cancel Event Registrations in Batch

Learn how to cancel multiple event attendee registrations from the same registration using Batch Actions.

Written by Pete Zimek
Updated over a week ago

Find Cancelled Event Registrations

Learn how to find cancelled event registrations and associate information, including accounting transactions and the user who cancelled it.

Written by Pete Zimek
Updated over a week ago

Refunding an event cancellation after a credit memo has been issued.

Written by Melisa Smith
Updated over a week ago

Changing Fields on an Event Registration Form After Attendees Use the Ticket

Learn how to safely make changes to an event registration form after its ticket has already been used to register attendees for an event.

Written by Pete Zimek
Updated over a week ago

Share an Event by Email, Facebook or Twitter

How to share an event on different platforms and things you should know.

Written by Melisa Smith
Updated over a week ago

Email Tips & Tricks: Emailing Contacts Who Have Not Registered for an Event

How to send marketing emails to contacts or members that are not registered for specific events, using MailChimp or Constant Contact.

Written by Melisa Smith
Updated over a week ago

Email Event Attendees

Learn how to send custom emails to event attendees.

Written by Pete Zimek
Updated over a week ago

Deep Dive: Print & Email the Transactions Created by Admin Event Registrations

For registrations created in the admin, Novi does not automatically send Invoices or Sales Receipts to purchasers.

Written by Pete Zimek
Updated over a week ago

Five Ways Novi AMS Can Help Sell an Event Sponsorship

Learn how to put Novi AMS to work encouraging members to sponsor an event.

Written by Pete Zimek
Updated over a week ago

Add a Secondary Call to Action to an Event

Learn how to add secondary calls to action (also called a CTA) to an event to promote sponsorships and other relevant information.

Written by Pete Zimek
Updated over a week ago

Use a PDF File as an Event Secondary Call to Action

Learn how to create a secondary call to action button that links to a PDF file.

Written by Melisa Smith
Updated over a week ago

Restrict Event Registration to Members with Paid Dues Invoices

Learn how to lock down event registration to members who have paid their dues invoice.

Written by Jenn Norman
Updated over a week ago

Track Meeting Attendance

Learn how to track attendance for events, committee meetings, board meetings, and education classes.

Written by Pete Zimek
Updated over a week ago

Find Past Events

Learn how to find historical events inside of the Novi AMS admin.

Written by Pete Zimek
Updated over a week ago

Troubleshooting: Retrieve event registration data lost after changing the fields on a ticket.

Learn how to recover event registration data lost if a field name is changed on a ticket that already has been used to register attendees.

Written by Pete Zimek
Updated over a week ago

Troubleshooting: Attendee Name Missing from Event Registration

Learn how attendees can be missing from registrations, how to determine who the person is and how to ensure attendees appear in the future.

Written by Pete Zimek
Updated over a week ago

Troubleshooting: Why is my event not showing on the front-end of my website?

Written by Jenn Norman
Updated over a week ago

Troubleshooting: Custom Field Isn't Displaying on the Attendee List

Written by Pete Zimek
Updated over a week ago

Troubleshooting: Event Details Edited on the Frontend are not Showing on the Backend.

Written by Melisa Smith
Updated over a week ago